At sztxtape.com, we’re constantly improving the way we serve our valued customers and website visitors. To offer faster, smarter, and more personalized support, we’re proud to introduce Apollo, our brand-new AI chat assistant powered by Tawk.to.
From product recommendations to instant business inquiries and real-time answers about our services, Apollo is designed to deliver instant, reliable assistance for every question you might have while browsing our site. Whether you’re looking for product specs, availability, delivery times, or personalized shopping advice — Apollo is ready to help, any time of day.
What Is Apollo?
Apollo is an intelligent, AI-driven chatbot built into our website via the trusted Tawk.to platform. Unlike traditional chat support that requires waiting for a human operator, Apollo can immediately respond to a wide range of inquiries.
It’s available 24/7 and capable of understanding natural language — meaning you can type your question just like you would ask a person, and Apollo will provide a helpful, accurate response in real-time.
Where to Find Apollo
You’ll see Apollo as a small chat icon in the lower left corner of your screen when you visit our website. Click on it anytime to start a conversation. Whether you’re on desktop, tablet, or mobile, Apollo is always ready to assist.
No login, no waiting queue — just click and ask.
What Can Apollo Do?
Let’s explore what Apollo can do for you as a visitor, customer, or business partner.
📦 Product Information
Need to know if we sell a specific type of tape, like BOPP tape, masking tape, or duct tape? Simply type your query into the chat window:
“Do you have OPP tape available?”
Apollo will instantly provide you with product availability, specifications, and even tell you the exact product name and category it’s listed under on our website. No need to search through menus — Apollo finds it for you.
🛒 AI-Powered Shopping Assistant
Not sure which product is right for your needs? Apollo can act as a virtual sales assistant. Just tell it what you’re looking for:
“I need a high-temperature resistant tape for industrial use.”
Apollo will suggest suitable products from our catalog, complete with descriptions and links to view them directly.
It makes browsing and decision-making faster and more efficient, especially for B2B customers with very specific technical requirements.
📃 Company & Business Information
Need to quickly access our company background, certifications, manufacturing capabilities, or contact details? Apollo can provide this instantly:
“What certifications does your factory have?”
“Where is your company located?”
Apollo can share this information without redirecting you to different pages, saving you time and clicks.
🚚 Delivery Time & Order Details
Wondering about delivery schedules, order processing times, or shipping methods? Just ask:
“How long does it take to deliver to the USA?”
“When will my order be dispatched?”
Apollo will provide accurate, up-to-date information based on your query, and if necessary, connect you to our human support team for special cases.
🎁 Sample Application Guidance
If you’re interested in applying for free product samples, Apollo can guide you through the application process:
“How can I request a product sample?”
It will either provide you with a direct link to the sample request form or trigger a pop-up form for you to fill out instantly.
🌎 Multi-Language Support
One of Apollo’s standout features is multi-language capability. Whether you’re an English speaker, Spanish, French, or Chinese-speaking visitor, Apollo can understand and respond to you in your preferred language.
This makes it an ideal tool for our international clients and partners.
💡 Technical Support & Troubleshooting
If you run into any technical difficulties while browsing, placing orders, or using the site, Apollo can assist with common troubleshooting:
“I can’t access my order history.”
“How do I track my shipment?”
Apollo is trained to guide you through these issues or escalate the conversation to a live agent when needed.
Why We Chose Tawk.to for Apollo
We chose to build Apollo on the Tawk.to platform because of its powerful AI capabilities, reliable performance, and seamless integration with our site. Tawk.to is widely recognized as one of the most trusted live chat systems globally, offering secure, responsive, and flexible solutions for businesses of all sizes.
It allows us to not only deploy a human support team when needed but also empower Apollo to handle most customer inquiries efficiently.
How to Use Apollo: Quick Start
- Click the chat icon at the bottom left of the page.
- Type your question naturally, like you would ask a person.
- Get an instant response from Apollo.
- If needed, Apollo can direct you to the right page, form, or a live agent.
Final Thoughts
Adding Apollo to our website marks a major step forward in enhancing our customer experience. It ensures you get immediate, precise, and friendly assistance anytime you need it — whether you’re placing an order at midnight, comparing product specs, or applying for free samples.
We invite you to try out Apollo during your next visit. Click the chat icon, ask your question, and experience the future of website customer service.
Got a question? Let Apollo handle it — it’s smart, fast, and always available.
Products
Rich variety of adhesive tape